Sighthound Sleep Sound

Scope: This policy defines how we use and protect any information you give us. This personal data may be in connection with both the access and use of our website and the completion of the contact form on the website. Sighthound Sleep Sound is a dog home boarding business. This policy relates to data collected and maintained in relation solely to that business.

Commitment: We respect your privacy and as such are committed to handling your information in a responsible way and keeping your information private. By using our Website, you agree to the handling of your information in accordance with this Privacy Policy. We will not contact you directly for marketing purposes. 

Definitions: References in this Privacy Policy to “we”, “our” or “us” (or similar) are references to Sighthound Sleep Sound. References to “user” or “you” (or similar) are references to you as an individual or legal entity as the case may be.

Data Control: Sighthound Sleep Sound is the Data Controller for the processing of your personal information.

Information Collected: We may collect personal information about you when you use our website or social media pages. We make every attempt to request the minimum amount of information that is required for us to provide dog home boarding services to you. We advise that you limit the amount of personal information you include in website and social media communications with us*.

We collect and use the following information about you via our website:

1. Information you enter into any form on our website – we use any information that you supply via our contact form (or similar) to be able to respond to your query/contact in relation to providing home boarding for your dog(s). 
2. We may request further contact information from you such as e mail address, telephone number in order to fulfil a booking and provide confirmation to you.
3. Details of your use of our Website. 

Why do we collect this information? The information you supply allows us to:

1. make & confirm dog home boarding bookings
2. send reminders for payments and dates
3. answer your queries regarding our services
4. for internal record keeping 

Note: additional personal information that we will request (but not gathered via the website and /or social media) is necessary to meet the requirements of an Animal Welfare Licence and is subject to the GDPR statement in our Terms & Conditions.

Access to your information: We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We may disclose your personal information to third parties ONLY if we are under a duty to disclose or share your personal data to comply with a legal obligation or in order to enforce or apply our terms of use and other agreements.

Note - The transmission of information via the internet is not completely secure. Although we will do our best to protect your Information, we cannot guarantee the security of your information transmitted via our Website and any transmission is at your own risk.

How and where do we store data: We only keep your personal data for as long as we need to in order to use it as described in this privacy policy and to comply with the Regulations relating to Animal Welfare Licensing, and/or for as long as we have your permission to keep it.

Storage of your personal data is in accordance with the Regulations relating to Animal Welfare Licensing and as stated in the Sighthound Sleep Sound Operating Manual. Data will be (a) Retained for 3 years from date of booking and (b) Held securely.

Your choices regarding your personal information: 

1. You have a right to request a copy of the personal information that we hold about you. You have a right to have any inaccuracies in this information corrected. Make such requests by writing via email to: sighthoundsleepsound@gmail.com
2. You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary in relation to the original reason for collecting it.

Changes to this Privacy Policy: This Policy may require amendment in the future.  The current version of this Privacy Policy is posted on our website. Any amended Privacy Policy will be posted, replacing the previous version. Each such change will be effective upon posting on the website or upon the date designated by us as the “effective date”. It is your obligation to regularly check this website’s Privacy Policy. Your continued use of the Website following any such change constitutes your agreement to this Privacy Policy as so modified. 

If you have any concerns about the use of your personal data through the Website, please contact us at sighthoundsleepsound@gmail.com providing as much detail as possible and we will attempt to resolve it.

Use of social media platforms:  Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are subject to the terms and conditions and the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely, and with caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms. Sighthound Sleep Sound would encourage the use of telephone or email for users wishing to discuss sensitive details.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

When you access our website please note the following:- This site uses third-party website tracking technologies to provide and continually improve our services, and to display advertisements according to users’ interests. By accessing our website you agree to this and may revoke or change your consent at any time with effect for the future.

• Data collected is typically, basic information such as the website visitor's IP address, browser type, device type (desktop, mobile, tablet), operating system, and the pages visited  on our website. This data can be used for analytical purposes to understand user behaviour and improve the website experience.
• Any Cookies used only collect data about browsing actions and patterns, and do not identify you as an individual. (A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit.)